the problem
Where it stood
Scale Labs, a B2B consulting firm, had steady traffic and a calendar that stayed empty. Leads filled a form, waited for a reply and by the time a consultant called had already booked with someone else.
what we did
Three moves
- 01
Audited the funnel step by step
The leak was not the ads. Qualified leads were waiting a working day or more for a reply, and some never got one.
- 02
Automated the first reply
WhatsApp and email fired on submission with the consultant's calendar in the first message. Ownership rules routed each lead the moment it landed.
- 03
Tested the landing page
Variants of headline, proof and form length, one change at a time. The winner had a shorter form and client logos above the fold.
the result
Where it landed
Close rate improved 47% with no extra spend, because prospects were on a call before they had time to shop around.